Allen, Bryce. Quality service in libraries: organizing for quality: assessment and evaluation. VHS. Vermillion, SD: University of South Dakota, Co-sponsored by the I.D. Weeks Library and the Academic Section of SDLA, 1995.
American Library Association Web Page: http://www.ala.org/
Mountain Plains Library Association Web Page: http://www.mpla.us/
South Dakota Library Association Web Page: http://www.sdlibraryassociation.org/
There may be VHS versions of some of the films in this collection located in other areas of the library.