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Library Access Help: Home

Reporting a problem

The Access Help Team is here to help you solve problems with electronic resources.  

The more information you give us, the faster we are able to help you!

What to report?

  • What is not working?
  • What is wrong with it?  
  • What browser are you using?
  • On Campus?  Off Campus?
  • Please add citation information. 
  • Please include Permalink from One Search/Primo.   This helps us replicate the error you are receiving.

Add a screen shot.   A quick easy way to show us what you are seeing.

Don't forget to add your contact information.

Who do I send it to?

Report a Problem form


Primo Permalinks

Please include One Search/Primo permalinks when reporting problem.  This helps us find solutions faster.


Primo Permalink screenshot

Subject Guide

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Anne Hinseth
131D I.D. Weeks Library Building
Subjects: Technology
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